A good online casino deserves a review. However, even among quality online casinos for English players, there are weaker links as well as stronger ones.
Just like its sister casino Luxury or Zodiac, the online Casino Kingdom lures players with unusual and lucrative bonuses. But are these promotions really as profitable as they seem? And how does this online casino score in other aspects such as payment policy, security or customer support?
Take a look at a thorough review of Casino Kingdom; more thorough than what the vast majority of English and foreign online casino and gambling portals will offer.
The most important information about this iGaming platform can be found in the review itself, as well as in the summary found just below it. However, to get a complete picture of this casino, we recommend you also check out the FrequentlyAsked Questions (FAQ) section, as well as the PROs and CONs section and the current casino bonuses.
Is Casino Kingdom online safe?
Online Casino Kingdom was established back in 2002. Not surprisingly, today it is already a very large casino. Both factors contribute to the credibility and solvency of this gambling provider: a small casino is more likely to struggle to pay out huge amounts in a short period of time. However, a casino with large revenues, such as Casino Kingdom, can afford to send players mega winnings to their accounts.
The prestigious eCOGRA auditor and licenses from both Malta and Kahnawake attest to the professionalism and fairness of this online casino. The casino itself comes from the popular Casino Rewards group , which operates, among others, the famous Grand Mondial Casino.
Not surprisingly, complaints against this casino are very sporadic, with most of them being resolved in the player's favour.
The communication between the casino and the player takes place through an encrypted 256-bit SSL environment.
Although this casino operates in a very fair manner, the terms and conditions prohibit players from certain game strategies that are considered standard and allowed in the gambling world. If you use these betting patterns, the operator may use this as a reason not to pay out your winnings. Fortunately, this has reportedly not happened yet. Moreover, there are still plenty of permitted gambling strategies available to gambling fans.
It should also be pointed out that after 60 days of inactivity, Kingdom Casino will confiscate any balance in your gaming account. You only have a chance to get your money back if you request it very soon after your account is closed and re-verify your identity. However, similar penalties for inactive players are quite common in the gambling world.
What is the design of Casino Kingdom online?
At first glance, the design of Casino Kingdom looks very simple. But don't be fooled. Just like Zodiac or Luxury Casino, casinokingdom.eu is just a "landing page" to direct players to the web version of the casino or to install the casino on their desktop.
The software itself, whether on the web or on a PC, features more modern graphics. We dare to rank it highly in this aspect. Sign up for Kingdom online casino and find out for yourself that the visuals don't disappoint.
By the way, a handful of players report problems with the launch of this online casino. If you are unlucky to get this gambling site or casino app up and running, we recommend contacting customer support who will surely help you find a solution. Alternatively, you can play at other quality online casinos that we present on our website.
Will I be eligible for the loyalty program at Casino Kingdom?
Casino Kingdom is a member of the Casino Rewards group, which operates a central VIP programme for all its gaming venues. Therefore, you will find the same loyalty programme at Kingdom Casino online as you do at Luxury Casino, Zodiac Casino and other member casinos.
At the same time, if you have played at any of the brand's online casinos, your progression in the VIP program will carry over to Casino Kingdom. So you don't have to start from scratch. Even if you haven't logged in to that casino in, say, two years.
As you progress through the VIP program, you'll find more exciting benefits:
- More lucrative bonuses
- Birthday gifts
- More promotions
- Better customer support
- Exclusive games
- Personal VIP hosts
- Higher betting limits (just watch out for betting addiction)
- VIP newsletter or be the first to know about new promotions
- More tickets for the Time Of Your Life Sweepstakes, where you can win tangible and intangible (holiday) prizes
- More jackpots available: in fact, these are lotteries where the draw takes place 15 times a day. Because there are 5 lotteries, you have 75 chances to win every day (15 x 5) at the highest, fifth VIP level. In the event of a win, the online casino gives you 8 hours to claim it.
Casino Kingdom will inform you regularly via newsletter how many points you are short of to reach the new level. Once you reach a higher status, Casino Rewards is guaranteed to keep it for the rest of the current month and for the entire upcoming month. After that, it will be up to your activity to defend your position.
As with almost any VIP program, you earn loyalty points for wagering. These points are not only used to move up the VIP ladder as mentioned above. They can also be used as a bonus gambling credit or exchanged for real money at an exchange rate of 100 points:R 21.
The VIP ladder consists of five steps:
- Bronze
- Silver
- Gold
- Platinum
- Diamond
While this VIP program sounds appealing, it deserves more information. For unregistered players, there is not so much a basic figure available as there is a minimum number of points required to advance to a certain level.
If you are considering a loyalty program when choosing an online casino, we recommend you take a look at our overview of VIP programs at online casinos.
Can I try the demo games at Kingdom Casino?
You cannot play games at Kingdom Casino without registration. Unfortunately, we have not been able to find out if you can try free games of chance without making a deposit once you have completed your registration .
The good news is that free slots and other demo casino games can be enjoyed on many gambling portals today. So you are not dependent on an online casino.
Does Kingdom casino support responsible online gaming?
As a Maltese licensee, Casino Kingdom has developed a sophisticated gambling prevention policy. First and foremost, it encourages all gambling enthusiasts on how to approach their hobby in order to stay safe.
In addition, there are a number of useful links to organisations dealing with gambling addiction as well as gambling blocking software products.
Casino Kingdom does not offer a self-assessment questionnaire directly on their site, but they do refer you to a test from BeGambeAware.
The main "weapon" against gambling, however, is self-limiting devices, of which this online gambling site offers several:
- Cooling-off time - from 24 hours to 12 weeks
- Self-exclusion - from 6 months to 5 years
- Betting limits
- Reality check
Of course, Casino Kingdom does everything possible to prevent the entry of people under the legal age of adulthood in a given country.
What are the deposit and withdrawal limits at Kingdom Mobile Casino?
Kingdom Online Casino has not set an upper deposit limit. It is therefore up to your payment provider to decide what maximum amount they will allow you to fund your gambling. A minimum of R 414 can be deposited into your gaming account .
Withdrawals are limited to R 83 per week for players who withdraw an amount equal to at least 5 times their lifetime deposits at Casino Rewards casinos. Unfortunately, Casino Kingdom does not disclose what limits apply to you if you do not meet this condition. However, it does state that it may raise the maximum withdrawal limit if it "deems appropriate"!
R 83 is slightly below average in today's gambling world. If you win a huge sum, it can take weeks to withdraw it. Fortunately, progressive jackpot wins are exempt from this limit.
A maximum of R 331 per month can be sent from an online casino.
High rollers don't worry about the minimum withdrawal amount. This figure is of interest to small and casual players. Although a withdrawal of at least R 1 034 can be requested, a higher lower limit, namely R 6 206, must be taken into account if a bank transfer is used.
How long does it take to deposit and withdraw money at Kingdom Casino?
Depositing at Kingdom Casino is almost instantaneous. At first glance, withdrawals are also very fast:
- Payment cards ( Visa, MasterCard): 1-3 business days
- E-wallets ( Neteller, Skrill, ecoPayz, Jeton): 1 business day
- Bank transfer: 6-10 working days
However, there is a 48-hour"pending time" during which you can cancel your withdrawal and bet again with the balance. This policy is considered by many to be risky, as players with low discipline will not stand for it, so to speak, and will siphon off the money. Unfortunately, almost every online casino has a payment policy like this, and 48 hours is not uncommon in the gambling world.
After this waiting period, the withdrawal request will be processed within the next business day.
What are the fees at Kingdom Mobile Casino?
Kingdom Casino is one of the honest online gaming sites that do not charge for deposits or withdrawals. The exception is withdrawing money to your bank account, which comes with this fee:
- Withdrawal up to R 62: R 621 fee.
- Over R 62: R 1 241.
Also expect a transfer fee of 2.5% if the currency being deposited or withdrawn does not match the currency set on the recipient's side. For example, if you deposit non suported currency into your casino account and need to convert to one of Casino Kingdom's supported currencies. However, currency conversion fees are unavoidable and are charged by almost every online casino.
What customer support does Casino Kingdom offer?
The customer support at Kingdom Online Casino certainly doesn't disappoint. It can be contacted in several ways:
- Live chat: the most popular option, which is available non-stop with a response speed usually within tens of seconds. If English is not your strong point, the agent can write to you in German.
- Email: use support@casinokingdom.com or support@crhelpdesk.com and expect a response within 1 day (often you don't have to wait even an hour)
- Telephone support: to avoid line congestion, many countries have their own number, and players from a other countries have to use an international number (International Support)
First, however, we recommend checking out the FAQ section, where you'll find answers to many common questions, from getting started in the casino to withdrawing money.
This online casino'scustomer support can speak to you in the following languages:
- English
- German
